Code of Ethics

The purpose of this Code is to ensure that Clear Focus Management Consult maintains professionalism and adherence to a high level of ethical standards when providing services to its clients and in its dealings with colleagues, businesses, suppliers and the public.

Clear Focus Consult demands adherence to this Code of Ethics by its Partners, Accredited Associates, suppliers and sub-contractors as a requirement to providing any services to our clients. Clear Focus is committed to upholding these standards when providing consultancy services to businesses. While dealing with business owners, its personnel and suppliers, Clear Focus Consult shall;

 


Professional fees

Agree in advance with clients on the basis they are engaged and their professional fees and will charge fees that are reasonable and commensurate with the services provided while establishing realistic expectations of the scope, objectives, expected outcomes and work plan of the project


Integrity

Always act and deliver consultancy services with the utmost integrity and professionalism and serve clients with competence, objectivity and independence


Customer Focus

Always act in the client’s best interests at all times


Conflict

Avoid conflicts of interest and disclose to the client immediately any circumstances or interests that they believe may influence their judgment or objectivity and offer to withdraw from the consulting project and refer the client to another Clear Focus Consult Associate


Practical Solutions

Develop and implement practical and real solutions to the client’s problems, Provide independent, unbiased, rational and realistic services and guidance


Financial Disclosure

Disclose in advance any financial interests in goods or services that form part of any recommendations and not accept any remuneration, commission or other benefits from a third party in connection with recommendations to a client without the client’s prior knowledge or consent


Non commitment

Not personally offer services outside of its ‘area of expertise’ and shall refer such works to an appropriate Clear Focus Associate who is a specialist in that area We only engage colleagues or assign personnel and sub-contractors with the knowledge, skills and expertise relevant to the client’s needs. We only undertake assignments/ services in which its team is experienced, qualified and competent to perform


Confidentiality

Provide absolute confidentiality in the handling of the client’s business and personal information while taking reasonable steps to prevent access to confidential information by unauthorized people. Will not take advantage of any proprietary or privileged information for use by others without the client’s permission


Respect

Respect that the client’s business or enterprise may have numerous stakeholders with differing interests and expectations and seek to balance and resolve these differences prior to developing and providing consultancy and guidance to the client

Respect the rights of consulting colleagues, sub-contractors and suppliers and not use their proprietary information or methodologies without prior approval